Are You Being Scammed By Your Web Design Company?
Web design companies have a lot of control over their clients. I refer to this as “False Power”. The sad reality is that most of their clients don’t even know they are stuck in this potentially painful predicament. This power is usually exercised when a client of a web design company finds a better deal on hosting for their web site and they simply want to switch their hosting provider, or when the “client” wants to upgrade their web site for a better rate than their current web development provider is offering.
Here’s what usually happens to so called “traitor clients”:
- Current web design company sends their client a hefty bill for switching
- The web design company cancels their client’s account
- They may point the domain name to another place
- They sometimes take down the entire website until further notice
You get the point! Too much power is given to the web design company. I truly believe that it is your right to shop for better prices and it is your right to own your domain name even if you didn’t have a hand in registering your domain name.
As the owner of the website, you put your trust into your web design company to represent your business appropriately and honestly, only to find out down the road that honesty isn’t in their vocabulary.
I truly believe there should be a law against web design companies that can be summarized as such: For any domain name registered by the web design company on behalf of their client, the domain name may not be disputed or need to be disputed, the domain name is automatically owned by the client and is automatically bound by their web development contract.
With every new venture, there is always going to be loopholes. From the aforementioned example, what if there is no contract? If you are reading this and are in the process of searching for a web design company, please ENSURE that you have a contract drafted, outlining everything you are entitled to and that you have sole rights to your domain name.
See what most business owners fail to realize is that their domain name is as important as registering their business name itself. I will repeat that… Your domain name is “hot real estate”, would you want someone else owning your property?
The same applies for your domain name. Don’t get caught with your pants down while asking, why don’t I own my domain name. It is as important as owning your own company name. There are people out there searching for suckers to take their domain name – don’t be the one who gets caught!
How to avoid this “Power Stricken” disaster:
The best solution is to go out and register your domain name BEFORE you hire a web design company. This ultimately gives you the power over your domain name. At any given time, you can go back and log into your “domain name registrant” in order to switch your web site to any hosting company you choose.
When searching for an “all around” package for your web design project, make sure that your hosting is suitable for your needs. 95% of all web design projects don’t need a large hosting package that costs between $150-$500 a year. The most you should pay for your hosting in this case is around $100.00 a year, no more.
You only need a large hosting package if:
- Your web site is 1000+ pages in size
- You’re going to buy traffic in the 1000′s every month
- You need over 25 email accounts setup
Ask questions when shopping for a web design company! Here are a few questions you should be asking right away before you sign any contract…
- Do you provide a contract for all your projects?
- If you register my domain name, will it state in my contract that I own the domain name under all circumstances?
- If I am late making payments, is it your company policy to cancel the account?
- Why are your hosting services so high in price? Why wouldn’t I go somewhere else for $100 a year?
- Does it state within your contract that I cannot switch to a different hosting company later on?
- Going forward, am I going to be able to hire any web developer for my website updates, if I am able to negotiate better prices?
This is another important note:
Make sure your web design company gives you the “FTP (File Transfer Protocol)” access to your website. The FTP allows you to hire another web design company to go in and update your website at any time. Without the FTP information, no one can update your website besides the original web development company or hosting company that you hired.
In Conclusion:
Be weary of web design companies that don’t provide contracts for all of their projects. Be careful with your domain name; make sure that in the end, you own all rights to your domain name, not someone else.
I hope this article helps you out!
For more of Martins articles, go here:
http://www.smartads.info/newsletter
5 Basic Rules of Web Design
5 Basic Rules of Web Design the most important rule in web design is that your web site should be easy to read. What does this mean? You should choose your text and background colours very carefully. You don’t want to use backgrounds that obscure your text or use colours that are hard to read. Dark-coloured text on a light-coloured background is easier to read than light-coloured text on a dark background.
You also don’t want to set your text size too small (hard to read) or too large (it will appear to shout at your visitors). All capitalised letters give the appearance of shouting at your visitors.
Keep the alignment of your main text to the left, not cantered. Centre-aligned text is best used in headlines. You want your visitors to be comfortable with what they are reading, and most text is left aligned.
Your web site should be easy to navigate
All of your hyperlinks should be clear to your visitors. Graphic images, such as buttons or tabs, should be clearly labelled and easy to read. Your web graphic designer should select the colours, backgrounds, textures, and special effects on your web graphics very carefully. It is more important that your navigational buttons and tabs be easy to read and understand than to have “flashy” effects. Link colours in your text should be familiar to your visitor (blue text usually indicates an unvisited link and purple or maroon text usually indicates a visited link), if possible. If you elect not to use the default colours, your text links should be emphasized in some other way (boldfaced, a larger font size, set between small vertical lines, or a combination of these). Text links should be unique – they should not look the same as any other text in your web pages. You do not want people clicking on your headings because they think the headings are links.
Your visitors should be able to find what they are looking for in your site within three clicks. If not, they are very likely to click off your site as quickly as they clicked on.
Your web site should be easy to find that is have a good SERP
How are your visitors finding you online? The myth, “If I build a web site, they will come,” is still a commonly held belief among companies and organisations new to the Internet. People will not come to your web site unless you promote your site both online and offline.
Web sites are promoted online via search engines, directories, award sites, banner advertising, electronic magazines (e-zines) and links from other web sites. If you are not familiar with any of these online terms, then it is best that you have your site promoted by an online marketing professional.
Web sites are promoted offline via the conventional advertising methods: print ads, radio, television, brochures, word-of-mouth, etc. Once you have created a web site, all of your company’s printed materials including business cards, letterhead, envelopes, invoices, etc. should have your URL printed on them.
Not only should your web site be easy to find, but your contact information should be easy to find. People like to know that there is a person at the other end of a web site who can help them in the event that:
1. They need answers to questions which are not readily available on your web site;
2. Some element on your site is not working and end users need to be able to tell you about it, and
3. Directory editors need you to modify parts of your site to be sure that your site is placed in the most relevant category.
By giving all relevant contact information (physical address, telephone numbers, fax numbers, and email address), you are also creating a sense of security for your end users. They can contact you in the way that makes them feel the most comfortable.
Your web page layout and design should be consistent throughout the site
Just as in any document formatted on a word processor or as in any brochure, newsletter, or newspaper formatted in a desktop publishing program, all graphic images and elements, typefaces, headings, and footers should remain consistent throughout your web site. Consistency and coherence in any document, whether it is a report or a set of web pages, project a professional image.
For example, if you use a drop shadow as a special effect in your bullet points, you should use drop shadows in all of your bullets. Link-colours should be consistent throughout your web pages. Typefaces and background colours, too, should remain the same throughout your site.
Colour-coded web pages, in particular, need this consistency. Typefaces, alignment in the main text and the headings, background effects, and the special effects on graphics should remain the same. Only the colours should change.
Your web site should be quick to download
Studies have indicated that visitors will quickly lose interest in your web site if the majority of a page does not download within 15 seconds. (Artists’ pages should have a warning at the top of their pages.) Even web sites that are marketed to high-end users need to consider download times. Sometimes, getting to web sites such as Microsoft or Sun Microsystems is so difficult and time consuming that visitors will often try to access the sites during non-working hours from their homes. If your business does not have good brand name recognition, it is best to keep your download time as short as possible.
A good application of this rule is adding animation to your site. Sure, animation looks “cool” and does initially catch your eye, but animation graphics tend to be large files. Test the download time of your pages first. If the download time of your page is relatively short and the addition of animation does not unreasonably increase the download time of your page, then and ONLY then should animation be a consideration.
Finally, before you consider the personal preferences of your web page design, you should consider all of the above rules FIRST and adapt your personal preferences accordingly. The attitude “I don’t like how it looks” should always be secondary to your web site’s function. Which is more important: creative expression/corporate image or running a successful business?
4 Stages of Website Design
Stage 1 – Style over substance
The first stage is to design a site that the chief executive officer, venture capitalists, and ad agencies like to see. There are all types of “bells and whistles” in this design. An entire site might be a Flash animated site. Or there might be some beautiful JavaScript mouse over effects or drop-down menus in the design. It’s always a pretty design, but the message is clear – style over substance.
Stage 2 – Designing for online visibility
In Stage 2, the reality of an ineffective web design begins to hit, usually around 3-6 months after the initial launch. A site will typically get rejected by many of the major directories, not be indexed by the major search engines, or not get the traffic or sales that were projected based on the various types of marketing strategies used. Typically, that’s when companies decide that they will try to hire a professional online marketer to promote the site. Doorway page companies, in some way, shape or form, rear their ugly heads. Unfortunately, many web site owners fall for a doorway page company’s pitch because the beautifully designed site couldn’t possibly be the problem with low site traffic. Yahoo might have rejected a site, or the site might have been listed in Yahoo and the company cannot understand why they have no description next to their company name. But in no way would many ad agencies or doorway page companies want to tell potential clients the truth — they simply did not design and write an effective web site — because it would mean losing thousands of pounds in business
Stage 3 – Designing for your audience
By Stage 3, after spending an exorbitant amount of money on pretty web site designs and various marketing strategies, web site owners generally figure out that they did not design or write an effective Web site for their target audience. Typically, web site owners will bring in a usability expert to analyze potential problems and present various solutions. Bringing in a search engine marketing expert to help with search-engine friendly web designs &templates early in the design phase can save a company thousands of pounds in online marketing costs.
Stage 4 – Site redesign
After careful usability and search engine visibility analyses, web site owners finally have an effective web site. A site that is written, coded and designed for user friendliness and search engine visibility generally gets the most traffic and resulting sales because it was written, programmed, and designed for end users.
Conclusion
Web sites should always be designed with your target audience in mind, not your own personal preferences. Colours have meaning. Professional designers understand the psychology of colour and the use of white space to best project the image your audience wishes to see. (For example, try not to use the colour red on a financial site.) Understanding the products/services/information your target audience is searching for is paramount to designing and maintaining an effective web site. When you launch a site, you might have to make an educated guess as to what your target audience wants. After that, tools such as site statistics software and reporting from site searches tell you exactly what your visitors are looking for. Then content and marketing strategies can be adjusted accordingly. Unless the advanced technology clearly benefits end users, do not use it on your site. If your venture capitalists or CEO’s or lawyers like the site, ask if they are going to spend the thousands or millions of pounds to keep you in business.
They’re not. Your target audience who will ultimately determine the success or failure of your site.